Refund and return policies
RIGHT TO MAKE A WARRANTY CLAIM
If the buyer purchases a defective product, he/she has the right to make a warranty claim. In Order To Provide Proper Evaluation, It Is Necessary That The Returned Product Is Clean, Complete And In Compliance With Hygiene Regulations Or General Hygienic Requirements. In Addition To Generally Known Rules, The Buyer Is Obliged To Observe The Conditions Stipulated For The Use Of The Product In The Warranty Certificate Or In The Instructions For Use, To Use And Treat The Goods In Accordance With Their Durability.
PLACE AND METHOD OF WARRANTY CLAIM PROCEDURE
Warranty Claim Can Be Made In Writing By E-Mail, By Mail To 4nbo@Europe.Com. The Returned Products Can Be Sent By Post To The Address Given Above. We Recommend Insuring The Product. We Do Not Accept Products Send By Cash On Delivery Service. The Warranty Claim Must Include A Written Description Of The Defects That Are The Subject Of A Claim And Proof Of Purchase, Warranty Certificate Or Advice Of Delivery. One Of The Above Documents Is Enough To Exercise The Rights Of Liability For Defects (Warranty Claim). The Warranty Period Shall Start On The Day The Following Conditions Are Fulfilled:
A) The Delivery Of The Notice Of Warranty Claim To The Seller,
B) The Delivery Of The Product To The Seller By The Buyer;
PRODUCT RETURN POLICY PROCEDURE
If The Product Does Not Satisfy You And You Need To Replace It With Another One, You Can Use The Exchange Service. In This Way, Only The Product That Was Purchased Can Be Exchanged, Not The Product That Was Sent As A Gift. It Is Needed To Send The Order Number, The Unsatisfactory Product And The Product You Want To Get In An Exchange By Email, Facebook, Or Phone. Our Customer Care Colleagues Will Prepare A Package For A Forwarding Company Who Will Deliver The Right Product To You The Next Day And They Will Also Require A Well-Packed Product You Want To Exchange.
WARRANTY CLAIM PROCEDURE
To Return The Product, It Is Possible To Send It Undamaged Within 14 Days. Send It To Us: 4nbo, D.O.O., Rojska Cesta 18/B, 1230 Domzale, Slovenia/EU.
Add This Warranty Claim Form To Your Package. After Receipt Of The Package, We Will Send You A Refund As Soon As Possible.